Refund Policy

We understand that plans can change, and we aim to be as accommodating as possible. Please review our refund policy below:

Cancellation & Refund Requests

• Full Refund – Requests received on or before 60 days prior to the conference will be eligible for a full refund, minus an administrative fee of 100 EURO (in-person and international) and 50 EURO (domestic and virtual).
• Partial Refund – Requests received between 30 to 45 days before the event will receive a 50% refund.
• No Refund – No refunds will be issued for cancellations made less than 30 days before the conference start date.

Substitution Policy

If you are unable to attend, you may transfer your registration to another individual by notifying us 30 days in advance. No additional fee will be charged for substitutions.

Refund Process

All refund requests must be submitted in writing to connect@impactresearchcommunications.org. Refunds will be processed within 21 business days of receiving the request.

Event Cancellation

In the unlikely event that the conference is cancelled by the organizers, a full refund will be issued to all registered participants minus the payment processing costs if any. The organizers will not be responsible for any additional costs incurred, such as travel or accommodation expenses.